Alps2Go GmbH, Im Tiergärtli 24, 8124 Maur, Zurich, Switzerland is responsible for the personal information described here. Contact [email protected] with a privacy question or request.

If you email us or enquire about a trip, we receive the details you provide, such as your name, contact information, travel dates, group needs and preferences. Please avoid sending sensitive health or identity documents until we explain why they are needed and how to send them securely.

Our hosting and security systems may record technical information such as IP address, browser, requested page and time of access. WordPress also processes account and authentication information for authorised editors.

We use enquiry details to respond, develop proposals, coordinate requested travel services and keep a record of our correspondence. Technical information supports site delivery, security and troubleshooting. We do not use the bundled site to run an advertising pixel or analytics tracker.

Website hosting and technical providers may process information needed to operate the site. If you ask us to arrange a journey, relevant accommodation, transport, guiding or other travel suppliers may need the details required to prepare or deliver the agreed service. We do not sell your personal information.

Embedded YouTube videos and Strava routes connect your browser to those providers when loaded. Their own privacy notices describe their processing; our Cookie Policy explains the website-level implications.

Our website providers and travel suppliers may operate outside Switzerland or your country of residence. We assess the service and apply appropriate safeguards where required. We retain information for as long as needed for the enquiry or service, security, and applicable record-keeping obligations, then delete or anonymise it when no longer needed.

You may ask what information we hold about you and request correction or deletion where applicable. Other rights may apply under the law relevant to your location. Email [email protected] so we can identify the request and respond. You may also contact your relevant data-protection authority.

We may revise this policy when our website, services or legal obligations change. The date shown on this page identifies the current version.